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 Take advantage of all the technological innovations you can because to avoid doing so is giving your competition a green light to pass you by. “This call may be monitored or recorded for quality assurance.”
How often have you heard that announcement and told yourself that nobody could possibly record all those phone calls. You understand that if all of those recordings are made then someone has to listen to them and you can’t imagine yourself doing something so mundane. Therefore, all of those telephone systems announcing the possibility of recording and monitoring are perpetrating an elaborate hoax.
Maybe. Maybe not.
Perhaps people really are making the recordings they announce and maybe, just maybe, your competition is not only making the recordings but they are using the information they gather to make themselves more efficient and better communicators. Don’t let technology pass you by. Take advantage of all the technological innovations you can because to avoid doing so is giving your competition a green light to pass you by.
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