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Conventional voice mail systems provide the ability for you to forward calls to your cell phone or pager.CALLPILOT
OVERVIEW
A Call Pilot system is like a personal assistant that answers your telephones and takes messages for everyone in your company, with complete accuracy, 24 hours a day, seven days a week. Every call is answered with your customized greetings and routed to the appropriate person or department.
Customers and suppliers get direct access to the person they want to reach, without having to go through a receptionist. If that person is unavailable, callers can leave important information that drives the business forward, cutting down on unproductive “telephone tag.”
With control over calls and messages, employees can focus on the work at hand, confident that they will not miss important contacts.
KEY FEATURES:
- Provides access to e-mail, faxes, and voicemail from any touchtone phone, desktop PC e-mail client, browser-enabled PC, or mobile e-mail enabled device.
- Does not impact e-mail servers or generate high volumes of LAN or WAN traffic.
- Can be used in a variety of client environments, including Microsoft Outlook, Lotus Notes, Novell GroupWise, Internet mail clients including Netscape and Qualcom Eudora Pro, Macintosh, Linux, and Citrix environments.
- Mobility packages provide access to e-mail by phone (Text-To-Speech - TTS) and voice commands (Speech Activated Messaging - SAM) for hands-free access to messages.
- Delivers Web-based administration and end-user mailbox administration from any Web-enabled PC.
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