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Conventional voice mail systems provide the ability for you to forward calls to your cell phone or pager.Call Accounting:
New Features of TAPIT EX:
- Depending(!) on your telephone system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
- New special reports (i.e. abandoned calls, on-hold time and ring time reports).
- Transferred Call and Station to Station reporting.
- DNIS reporting.
- Voice over IP reporting.
- Tapit Web Reports (included with TAPIT EX Multi-User version) - enables users to view reports on the Internet.
- Trunk Analysis Reports (part of TAPIT Web Reports) consist of: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour.
- TAPIT EX and TAPIT Remote Manager can process text files multiple times
a day. When working with Remote Manager user can create consolidated reports on 30 most active extensions, account codes or telephone numbers.
- Incoming calls pricing option.
- TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
- The Systems Parameters screen is expanded to make the application tune up easier.
- Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
- TAPIT CDR Loader – provides TAPIT EX with the ability to integrate with
PC-based and IP-based phone systems such as Altigen, 3Com, Avaya IP Office and others.
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