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 Now, you can save all of your voice mails in a customer folder, record conversations and save them to a folder, or play voice mails on your desk top computer.We live in a very litigious society. The cost of malpractice insurance is right through the roof and it seems that some patients are law suits looking for a place to happen.
Accountability in your office practices is of vital importance to you and your patients. Unified messaging is a great tool for your business. Now, you can save all of your voice mails in a customer folder, record conversations and save them to a folder, or play voice mails on your desk top computer. You have complete access to everything that was ever said, both the words and the attitude.
Statewide Communications can provide your medical office with a telecommunications system that can record all incoming and outgoing phone calls. If you call a prescription in to a local pharmacy on behalf of a patient, you can record the transaction and save it in a folder for that particular patient. This allows you the opportunity to retrieve the conversation at any time in the future in order to clarify a point or to prove that the conversation actually took place. |
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